Signing a contract with a mobile messaging software provider can be nerve-racking! The options seem to be increasing by the day, and making a decision that you won’t regret within months seems almost impossible. Before you embark on demos and a plethora of sales calls, outline what type of organization you want to work with, keeping in mind your company’s unique needs and the standards you seek in your vendors.
Also, outline the specific features within an SMS marketing solution that your organization needs and wants. Depending on your budget, consider what’s a higher priority to your organization and what’s negotiable. Be sure to outline exactly what you’re looking for and what you don’t want before starting the sales calls.
One of the best ways to determine which mobile messaging solution is right for your organization is to compare solutions. Making comparisons will help you see what’s important and what you might not want in a provider. To eliminate some of the stress of choosing the right SMS messaging technology for your organization, we’ve created this blog post that compares our product, Tatango, to Upland Mobile Messaging. We hope you find this information helpful as you do your due diligence.
About Upland Mobile Messaging
Upland Mobile Messaging is a text messaging software built to drive engagement. Upland Mobile Messaging strives to help their customers reach their audiences and motivate them to take action.
Upland Mobile Messaging is part of the Upland Software family. Upland Software services seven functional areas of business and offers 27 different products to support these areas. Upland Mobile Messaging has acquired a few other SMS providers including Waterfall, HipCricket, and Mobile Commons.
Tatango is the industry’s leading provider of SMS marketing software created to help political candidates and organizations meet their text message communication goals. This robust solution provides organizations the ability to build out targeted SMS marketing campaigns, segment audiences, and analyze data to get the best ROI on their marketing investment.
Tatango has been solely focused on SMS marketing for over 13 years and has worked with political candidates, organizations, and nonprofits to help them get important updates out in real-time, win elections, connect with followers, increase voter turnout, and fundraise for their campaigns.
Tatango vs. Upland Mobile Messaging
Tatango and Upland Mobile Messaging seem very similar on the surface, but there are some notable differences between the two technology providers. These differences don’t make one technology better or worse than the other; it merely means that one may be a better fit for an organization depending on the organization’s needs. So, take out your list of must-haves, and let’s take a closer look at Tatango and Upland Mobile Messaging.
Tatango vs. Upland Mobile Messaging: Industry Expertise
Since Tatango first emerged 13 years ago, we have been focused on SMS marketing and have been continuously building and improving our one and only product. As a result, we can focus on making our software the best in the industry. As an organization, everyone at Tatango strives to make the best possible product and provide our clients with an unmatched user experience. We have worked with political candidates across both sides of the aisle, helping some of the biggest names in politics win tight races.
Upland Mobile Messaging is a multinational company that focuses on seven different industries and offers over 27 types of products. Although Upland is a very successful company and has built a lot of impressive technology, it doesn’t focus on a single industry and product. Changing priorities within a technology company may be frustrating for some organizations. At Tatango, our top priority is always SMS marketing technology.
Tatango vs. Upland Mobile Messaging: Customer Reviews
Don’t take our word for it, check out the customer reviews on sites like G2 and Capterra below.
Upland Mobile Messaging Reviews
Tatango vs. Upland Mobile Messaging: Customer Service
As a technology company that wholly focuses on SMS marketing, everyone on staff at Tatango is an SMS marketing expert. We actively focus on educating our team on industry best practices to help our clients stay ahead of the competition. Additionally, every Tatango client works closely with a success manager who will answer the client’s SMS marketing or product-related questions and help the client create SMS marketing campaigns and analyze their data to improve ROI.
In fact, one of the things our clients love most about us in surveys is our customer support. One client recently said:
“It’s easy to reach the executives. You don’t get that with every company. We can message them on the side, share feature suggestions.”
With a company like Upland Software, due to its 27 types of technology offerings spanning seven industries, finding an industry expert or even getting in touch with the right customer service representative could be a long process, as the organization has many different product offerings.
Learn More About Tatango
We hope the information in this blog post helped you with your SMS marketing software due diligence. If you have additional questions about Tatango, we invite you to speak to an SMS marketing software expert.