Have you ever wanted to send a text message to your customers to announce a deal, promotion or even an event? Luckily for you, that's what we do here at Tatango.
Not only can you send text message marketing campaigns to your customers, we also provide you with the tools to collect those customers' mobile phone numbers.
Learn how SMS Broadcasts work and how you can use them for your own business in the video below, from the Tatango CEO himself, Derek Johnson.
Tatango makes it easy for consumers to opt-in to your SMS broadcast directly from their mobile phones. To opt-in, a consumer must simply text your SMS Broadcast keyword to the short code 33733. See below for a nice little visualization.
Want to see how real businesses are using Tatango SMS broadcasts to build consumer loyalty through mobile marketing? Click on any of the companies below to see how the're using SMS broadcasts.
Below are some of the most frequently asked questions regarding Tatango SMS broadcasts. If you have questions that aren't covered here, contact us and we'll help you get an answer to your questions.
How long does it take to create an SMS Broadcast?
It takes less than a minute to create an SMS Broadcast for your business. The real question is what will you do with the rest of the day?
How many SMS Broadcast campaigns can I create?
When you upgrade to any paid Tatango subscription plan you will have the ability to create an unlimited amount of SMS broadcast campaigns. There are no additional fees or limits when it comes to creating additional SMS Broadcasts.
Where do the mobile phone numbers come from?
To be able to send an SMS Broadcast to a mobile phone number, they first must opt-in. This is done by them texting a mobile keyword (i.e. PIZZA) to the Tatango SMS short code 33733.
How many characters are in a SMS Broadcasts?
An SMS Broadcast is 160 characters, but we take a few characters (23 to be exact) at the bottom of your SMS broadcast to instruct mobile subscribers on how to opt-out, which leaves you 137 characters for your message.
Can I customize the opt-in message?
Yes, Tatango allows you to customize the opt-in message mobile subscribers receive when they opt-in to your SMS broadcast. Because of required legal opt-in information that we must include in the opt-in message, you're left with 75 characters, so go wild and customize to your hearts content.
What's the damage to my wallet for SMS Broadcasts?
SMS Broadcasts have no limitations on the number of phone numbers you store, and are billed based only on the monthly volume of text messages under your Tatango account. The best part, every Tatango account comes with SMS Contests, SMS Polls, and SMS Autoresponders, all of which are free to use with any paid Tatango account. For more information on Tatango SMS marketing pricing, see our plans page.
Can mobile subscribers reply to my SMS Broadcasts?
Yes, mobile subscribers can reply to any of your SMS broadcast messages, with those responses being stored within your Tatango account for you to view.
Can customers unsubscribe from SMS Broadcasts?
Yes, customer can reply with the word STOP to any of your messages to immediately and automatically removed themselves from your SMS Broadcast list.
What if I have more questions?
Have a question about SMS Broadcasts that aren't answered here, don't worry, contact us and we'll get you an answer right away.
Tatango offers more than just SMS Broadcasts, they actually offer a complete suit of SMS marketing products. The best part, all the products below, including SMS Broadcasts are free to use with a paid subscription. Learn more about pricing.
Let customers enter a contest directly from their mobile phones via text message.
Let customers vote directly from their mobile phones via text message.
Let customers get information from your business wherever, whenever with auto-replies.