Yes. Every enterprise is unique and may require specific features. We will work with your brand to build upon our current enterprise features to tailor a solution that fits your needs. Contact us to discuss your goals and needs with enterprise SMS marketing.

No. In the United States, federal law requires that consumers opt in to receive SMS marketing messages from a business or organization. A consumer must initiate the SMS opt-in process. That's the only way to operate within legal guidelines. Tatango prides itself on being experts in TCPA compliance and even developed machine learning software that identifies consumer requests to opt out so brands are protected from SMS text messaging lawsuits.

Tatango helps marketers measure opens, clicks, conversions, opt-outs, and other marketing KPIs by audience segment. Our dashboard provides reports on new subscribers, messages sent, messages delivered, and replies from subscribers. Tatango software uses tags and location data to reveal what segments and demographics have the highest levels of engagement, which products people respond to most, and which copy, images, and graphics deliver the best return on investment. With Tatango text message marketing software, enterprise brands know exactly how much revenue they can expect to generate with every message sent.

Yes. Some of our best clients are marketing agencies who represent multiple enterprise brands and accelerate their results using SMS marketing. You may have even received an SMS text message from one of your favorite brands powered by Tatango. There are many different ways that a marketing agency can work with Tatango. To learn more, contact us.

In the United States, an SMS short code (a 5- to 6-digit number) is the only approved type of phone number enterprise brands can use to send SMS marketing messages to consumers. To send SMS marketing messages to consumers, consumers first text a keyword to a short code (like 12345) and are then subscribed to a brand’s mobile marketing program. From then on, that brand can then send text messages to the consumer. Please contact our sales team to discuss setting up your SMS short code and keywords.

To send messages to subscribers, you first need to lease your own SMS short code. Short code leases range from $500 to $1,000 per month, depending on the type of short code. Tatango and our team of SMS marketing experts will help you through the entire SMS short code application process so it’s as efficient and streamlined as possible. Contact our team to discuss your leasing options.

Getting an SMS short code number is relatively quick and can be acquired within a couple of days. Before you send any SMS marketing messages on that short code, however, your short code program must be approved by the wireless carriers such as T-Mobile, AT&T, and Verizon. This approval process can take three to four weeks, and Tatango and our team of SMS marketing experts will navigate the entire process for you, helping you to avoid common errors and get your campaigns up and running as efficiently as possible.

Before a client can use their SMS short code, their short code application must be approved by all wireless carriers. The wireless carriers charge a $650 fee to submit this SMS short code application. Tatango and our team of business text message marketing experts will help you through the entire SMS short code application process.

At Tatango, we've focused our efforts over the last 13 years on being the best SMS marketing software in the United States. At this time, Tatango doesn't have any plans to expand their SMS marketing service outside of the US.

Not to worry, your enterprise data is safely secured at Tatango behind the best SSL technology and encryption in the industry.

Businesses use SMS marketing to send promotions, coupons, promo codes, and other mobile alerts. SMS marketing has around 20% click-through rates, meaning one in every five text message recipients is likely to click on a link and take action from your text. When you’re working at the enterprise scale, this can add up quickly to thousands or millions of dollars per message.

While both channels have their strengths, text message marketing has nearly 99% open rates compared to the 20% open rates for email marketing. If you want consumers to open, click on, and purchase from your messages, text message marketing remains the top channel for reaching them. However, email marketing and text message marketing can enhance each other. You can use SMS marketing to grow your email list and vice versa for even better results.

How frequently you should message your audience depends on your industry. For example, if you're a quick-service restaurant that customers visit once or twice per week, then it makes sense for you to message subscribers once or twice per week, right around the time they start to get hungry for lunch or dinner. However, if you're a clothing retailer that consumers buy from once every few weeks, then it may feel more applicable to message consumers when they are most inclined to make a purchase, around major sales or promotions.