Recently Dunkin’ Donuts added the option for loyalty program members to receive text alerts with regard to their accounts. How cool is that? You can find this option when you log in to your Dunkin’ Donuts loyalty account here.
Once you’ve logged into your Dunkin’ Donuts loyalty account, you’ll want to select “Contact Preferences”, as seen in the screenshot below. This is where you’ll be able to set your text alerts.
When you select “Contact Preferences”, you’ll see the following options, one being the option to receive emails, and the other being the option to receive text alerts from Dunkin’ Donuts.
After entering your mobile phone number and clicking the “Save” button, you’ll receive a text message from the short code 38646 asking you to reply “YES” to confirm you want to receive text alerts from Dunkin’ Donuts.
Looking to integrate text alerts into an existing loyalty program as Dunkin’ Donuts has done? If so, contact the text messaging experts at Tatango and let us help you implement a text alert campaign that plays nicely with any existing loyalty programs that your business may already have.