Global Callcenter Solutions is a multi-service, solutions based outsourced services organization, specializing in custom program development for all inbound and outbound projects. GCS currently serves Fortune 100 companies by providing custom programs designed to grow units and drive higher ROI.
Automatic contact programs, direct sales order entry, high-risk customer retention contact programs as well as the more traditional Outbound and Inbound sales are just a few of the programs developed to meet customer growth goals. By fully immersing into the objective or challenge at hand, we set out to design and customize the ideal solution for long term success of our partners.
Our service experience extends from customer acquisition and upgrades in the residential arena to lead generation and competitive market mapping. Our executive team has a combined experience of over 50 years and continues to expand to provide our clients with the best minds in the business.
GCS is based in Pueblo, Colorado and operates three state-of-the-art facilities. Cutting edge technology allows for fast execution and change implementation based on real-time business needs. We pride ourselves in our commitment to our clients, creativity and flexibility needed to stand out in the industry and produce top results.
